Escape from Tarkov serves as a cautionary tale of how a single misguided decision can swiftly tarnish a company’s reputation. It appears that Battlestate Games is struggling to address the current wave of discontent surrounding the high price of the new edition of the game.
Last month, the studio introduced the $250 Unheard Edition of the game, which came with PvE co-op mode, expanded storage space, and additional bonuses. Naturally, this stirred up a lot of frustration among the players. In addition, the owners of the $150 Edge of Darkness edition have stated that they were assured of receiving access to all upcoming DLC content. As a result, Battlestate Games initially attempted to redefine the concept of DLC, but later issued an apology and extended an offer to Edge of Darkness owners to upgrade to the Unheard Edition for $100.
It’s quite easy to determine how this was received. In the end, Battlestate decided to lower the price of the upgrade to $50, leaving some players who had already bought it at the previous price feeling a bit disappointed. What should be the company’s next strategic move? If you’re considering a return, it might be worth taking another look at the price of the Unheard Edition.
No, Battlestate provided compensation in the form of a $50 voucher that comes with certain limitations.
Please note that you can only use the offset once: if all the add-ons you select are worth less than the offset, the remaining balance cannot be used later.
It’s unclear what the team was aiming for, but that hasn’t provided reassurance to players and the studio is once again being criticized on social media.